26.10.23Lobby and breakfast area are new and beautiful. Breakfast was exceptional and attendants were efficient and friendly. Room was a little bit dated and had no refrigerator. Bathroom was too. Old tub and shampoos and bath soap in bottles on side.
Location is amazing. Lower end of Gatlinburg main street and trolley less than 1/4 mile from facility. Would recommend. Oh, do be aware of bears!! One was on balcony at night!
26.10.21The location was convenient and the free breakfast served its purpose. However, there was mold in the bathroom, the floors didnt look like they'd been vacuumed in months, and the towels and some pillows had stains.
26.10.11I requested connecting rooms, no connection except a wall between the two rooms. One had a phone the other did not. No internet!
26.05.30Staff was i credibly helpful and my goodness is it close to everything! Breakfast was fantastic too, we definitely recommend!
26.05.01My room was very clean, the staff was friendly and helpful, the location was perfect I will definitely stay there again