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Nice property and staff was excellent.

My experience at the Econo Lodge in Elkhart, Indiana was extremely disappointing. When I first checked in, the room I was assigned had not been cleaned. I left the hotel and returned about two hours later, expecting the issue to be resolved. Unfortunately, I was given another room that was also not properly cleaned. The situation became even more frustrating when I spoke with the hotel manager. Instead of addressing my concerns professionally, the manager was rude and dismissive when I requested a different room. When a new room key was issued, the manager did not even hand it to me directly, but instead gave it to the front desk clerk to pass along to me, which I found unprofessional and disrespectful. Additionally, the hotel advertises high-speed internet, but the Wi-Fi did not work in my room during my stay. Between the unclean rooms, poor customer service, and non-functioning internet, this was a very disappointing experience. I would not recommend this hotel to others and would not stay here again. Rating: 1/5 ⭐ Summary: Dirty rooms, rude management, and unreliable internet. Avoid if possible.