호텔 587, 언 어센드 컬렉션 멤버

The moment you enter top tier service. The staff A+ The property A+ The room A+ The location A+ The price A+ Highly recommend will stay again rooms go quick. Enjoy.

During my recent stay, I encountered multiple serious maintenance and cleanliness issues that made the room unsuitable. Condition of the Room: Upon arrival, the door was left unlatched and ajar. The room appeared to be mid-renovation, with exposed, unpainted sheetrock visible throughout. Most concerningly, there was significant mold growth along the walls above the windows. The space had not been cleaned—dust covered nearly every surface, and dirty rags were left in multiple locations. The bathtub was completely non-functional and would not drain. The bathroom also showed signs of unfinished repairs, adding to the overall appearance of an incomplete renovation project. Positives: The bed was genuinely comfortable, and the room featured a large smart TV—though it was mounted crooked. Front Desk and Guest Support: While the front desk agent accommodated an early check-in, their customer service approach was lacking. I reached out to hotel staff both in-person and through the mobile app multiple times to report the issues. I received no response and no resolution to any of my concerns. Recommendation: I cannot recommend this hotel. The combination of unfinished maintenance work, mold, and lack of cleanliness—combined with no follow-up from management—made this stay unacceptable. This property needs significant work before it's guest-ready.

My room was entered 4 times while I was away from the property over my week long stay—by a

Just a little get away for me and the hubby little 1 on 1 time wonderful stay in the heart of San Francisco

had to kill roaches in my bathroom