네이티브 풀럼

I had a poor experience with my stay. The kitchen sink was leaking, so I had to cover the floor with a towel to manage the water. Despite being told that someone would be sent right away, no one came for four days and there was no response to my follow-ups. Upon checking in, I found hairs left in various places and unpleasant stains on the floor from a wet mop. Additionally, there is no accessible place to ask for help when problems arise. These issues are likely to persist unless significant changes are made.

I recently stayed at this apartment and had several disappointing experiences. There was a persistent bad smell in the bathroom and dirty rags were left in the washing machine. The windows did not function properly, resulting in constant noise from outside that made it impossible to sleep. During my previous stay, the sink leaked and flooded the floor, but maintenance took four days to respond, only getting back to me the day before check-out. Additionally, the dishwasher was broken, and there was no frying pan provided, which I had to request separately. Overall, these issues significantly impacted my stay.

We booked this but no one replied to our calls or emails to get the access code so we couldn’t enter and use the apartment. Appalling. We were left stranded without accommodation late at night.