에세사이트 넛츠포드 호텔

Enjoyed

13층 룸인데 체크인 2일차부터 복도에 탄 냄새로 가득. 화재난줄! 엘리베이터는 고장으로 스톱. 화장실 변기 물 보충 안됨 아마 건물 전체 문제 같음 .밤에 화재나면 도망갈 옥상문 체크도 하고. 걸어서 ,변기 용변후에는 커피포트에 물 가득채워 쏟아부기를 4번해야 됨. 더운데 땀이나서 한번 걸어서 올라가면 그날은 여행일정 끝. 고려하시고 예약하셔요.

I booked the Acesite Knutsford Hotel in Hong Kong through Agoda, and the stay was unacceptable from start to finish. - Misleading photos - The pictures on the booking page showed a completely different hotel. The rooms were tiny and full of mold. - No hot water - there was no hot water in the bath at all. - No elevator - Our room was on the 7th floor and the elevator was out of service, so we had to carry our suitcases and bags up the stairs. - No water in the toilet - When we reported it, the staff's solution was to fill the garbage bin with water and pour it into the toilet to flush. Unbelievable. Nothing was fixed, and nobody cared. In the morning we were told it was being fixed. In the middle of the afternoon we were told the same thing. When we returned in the evening, nothing had been fixed and we did not even get an apology. A hotel that cannot provide hot water, a working elevator or a flushing toilet is not fit to be sold as accommodation, much less as a hotel...!!! The listing did not match reality, none of these problems were disclosed when I booked, and the staff's response was completely inadequate. I am requesting a **full refund** of the entire stay from Agoda. I do not consider this a stay that was provided as advertised. I would not recommend this hotel to anyone.

Acesite Knutsford, was bit pricey for a nights stay, however, the room was clean, came with refridgerator , a kettle, only thing disappointing, the flush wasnt working, staff adviced use the bucket to fill the water for flush, for a foreigner/ visitor, be prepared to pay 1000HKD dollars in cash only and its not written upfront. Its in upward side of observatory road and near to 7/11 and bars and restaurants.

직원들의 태도는 친절해서 인상적이었지만, 전반적인 숙 박 만족도는 낮았습니다. 객실과 욕실의 위생 상태가 아수 웠고, 객실 편의시설과 숙소 부대시설도 기대에 미치지 못 했습니다. 온수는 괜찮았지만 편안한 숙면을 취하기 어려 웠으며, 위치와 쇼핑 접근성도 불편하게 느껴졌습니다. 가 격을 고려해도 만족스럽지 않은 경험이었습니다. 한국인분들 돈 좀만 더 주고 다른데 가세요 ㅠㅠㅠ