드림스 리베라 칸쿤 리조트 & 스파

I personally thought it was one of the best vacations I’ve ever had but at the end I got charged for a spa treatment that I thought it was free and frankly I regret to have it. My mom thought we were paying only $40 x person and having $400 bonus I thought it was covered but we paid $300 for 3 treatments that included a sauna, a water massage and a massage for, that I thought it was too much. First of all I am a paraplegic and since I can’t stand up I only got the massage compare to my mom that also got the water massage and our friend that got the sauna too on top of the other treatments. But they got our receipts signed by us so we couldn’t complain. Next time I won’t use the bonus. But everything else was fabulous, except the night show that they were changing the spot were they were doing it all the time so we could see only 2 but frankly was more than enough because at the end of the night we were all tired and we couldn’t wait to go back to sleep in our rooms because the daily entertainment was so good and we couldn’t wait to do it

Was fine

Great rooms - we had the one with a private pool and it was perfect! Food was average. We liked the different restaurant options for dinner, but at breakfast there was only the buffet unless you are a preferred hotel member. The buffet was very loud and crowded and there were mornings you had to wait to get a table. Check in took some time because there were only 2 agents doing that task while there were about 4-5 others sitting at desks for activities, etc. The seaweed was pretty bad and smelly - they were trying to get rid of it but there was just too much. Very nice staff.

Everything was perfect

Very nice place and very friendly staff