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The staff was very nice and helpful especially the receptionist. The room was okay if you just want for sleep. Quiet noisy because below is food place and night area. But after 1am is quiet. It was good for solo travel, can meet new people and it's beside mrt chinatown.

The receptionist I found were not friendly at all. They couldn't even pick up the call. I stayed there for three nights but nobody came to change my bedding (pillow case and bedsheets). It was a terrible experience.

Good location if you are planning to visit places

The location was 10/10. The staff was 8/10. The cleanliness 10/10. However the facilities was 8/10. I would love to stay if it’s my first time bc location wise? It is perfect.

My first concern you will have aircon in the room fully accessible over the night, but in the morning staff would turn it off for you and take out the controller. The hostel has 2 buildings Royal Lodge and on the other side of the road Royal Hostel. As the Royal Lodge is kind of acceptable , The Royal Hostel is completely forgotten. Royal Lodge side kitchen facilities very basic fridge, microwave and machine with a hot and warm water . On the other side of the road the fridge is on the 1st floor and table and microwave on the 2nd floor. No kettle, no dishes, no cups. I wouldn't stay there ever again