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Comfortable, clean, delicious breakfast and near to public transportation and many restaurants and groceries

The worst hotel I have ever experienced in my entire travels! So inconsiderate & unhelpful. I begged for free cancellation because our visa did not come out on time nor I was given an option to rebook at a later time. I booked for a free cancellation & strange because as far as I remember I did the cancellation on time. I can’t understand why it did not push through & proceeded with the payment. They’re after only of taking your money. Agoda likewise is a crap in terms of customer service. They are tandem in taking only the money. Very inconsiderate., very greedy! I will never use this booking portal again nor recommend it.

The place was clean, breakfast was ok, no maid service offered. Location was decent.

Location is great, staff is friendly, clean room

I stayed 2 nights in a single room.The room was clean and everything worked ok.The location is very good,a 10 min walk to the centre of Cologne.Breakfast was ok,a buffet,but don't expect a Spanish hotel buffet .Coffee was premade, good actually.There was no juices.It was a contenental buffet with scrambled eggs,boiled egg and sometimes bacon .I expected a bit more but there wasn't many customers,so you see how they probably don't want to waste a lot of food.Just a thought .Lastly I thought the staff were ok but really need to smile a bit more.