Windsor Puerta del Sol

Stayed twice here. It's quite expensive but the rooms were very well protected from the street noise and very nicely fitted-out. The shower was super powerful and there was A/C and a fridge too. The rooms were very, very compact, no room for 2 big bags but for a quality sleep for 1 night, it was excellent.

Unfortunately, my stay did not meet my expectations. The overall experience felt disappointing compared to what was advertised. The facilities were quite basic, and I did not feel that the value matched the price paid. Communication was not always smooth, and the level of service left room for improvement. While the location may be convenient for some travelers, I would not choose to stay here again. There are likely better options available in the area for a similar budget. I hope the management takes guest feedback into consideration and works on improving the overall guest experience.

This is a great location for couples and singles. Clean, renovated building!

The photos you see are of their other Hotel across the street. Our room was terrible stank like sewer very very small dungeon like. There’s no front desk at this hotel. You can’t even check in at this hotel. You have to go to the other hotel across the street.

Fantastic stay. Great location in city centre, minutes from Sol metro station. Early check-in no issue. Fantastic breakfast at partner hotel 30 metres away.