Kazeya okuhidashinhodaka onsen private hot spring hidagyu

There was no one manning the reception until 3pm so be aware of that. Nonetheless, the staff were helpful and professional. There are public onsens and private onsens both indoor and outdoor to choose from. However, the public outdoor onsen had bugs in the water. This is reasonable as it's outdoor after all. We stayed on a weekday and weather was not ideal (rainy) so just a few groups were there, which was good for us as it was quiet and not overwhelmingly crowd. The property itself was decent and sophisticated with rich cultural content.

We travelled there as a muslim couple with breakfast option included. The day before we got a message to suggest the meal that they would prepare for us, when we suggested that we cannot have alcohol, chicken, beef or pork they said they cannot prepare the breakfast. We asked if they can do simple omlette or egg but they refused and asked us to bring our own food. Once we reached there, we asked for a refund for the breakfast and they refused. How can you be in the hospitality business if you are so stiff with guests?

이번 일본 여행 중 가장 완벽했음.

It actually exceeded our expectations, great staff, friendly and welcoming, outstanding ovation for the chef (thank you very much for catering kindly for an alergy), and beautiful rooms. If you have the chance, dont miss it!!

The staff were really kind and accommodating and the outdoor bath is wonderfully spacious.