호텔 보야쥐

Hotel is in a great and convenient location right next to many attractions, staffs are too polite and helpful, they even help me to keep my luggage there during my travel outside Almaty area. Excellent breakfast with wide variety of options.

5/5 for location. It is a nice hotel, simple and reasonably priced.

All good

장점: 1. 넓어요.ㅋㅋ 짐가방 풀어놓고 다녀도 아무 지장없을 정도 2. 조식 맛있고, 4시반 일일투어 간다고 말하면 아침에 조식 뷔페대신 도시락 싸줘요(샌드위치, 사과1, 계란1, 요플레1) 3. 위치가 시내 도보 여행 편리해요(그린바자르, 성당, 공원, 스마일 샤슬릭 등 ㅋㅋㅋ) 그리고 어째선지 이용할 생각을 못했는데 나중에 보니까 호텔 바로 앞에서 공항가는 버스도 있더라구요....? 택시타지말걸.. 아쉬운 점 1. 어메니티 : 2인 예약을 했는데도 수건, 슬리퍼, 칫솔 이런게 1인용만 준비되어있었어요(프론트에 더 달라고 하면 주긴 합니다). 수건도 귀퉁이가 좀 낡아서 헤져있었어요...(그래도 깨끗하게 세탁은 된 것 같았습니다!) 2. 욕실 수압은 굉장히 강하고 좋은데, 샤워부스안에서 배수가 잘 되지 않아요.

If you wanna take a trip back in time and feel like you’re staying in the Soviet Union where people can be rude in the service industry with no accountability, this is the hotel you should try. The woman at the front desk was very rude during check-in and even after. The room was musty smelling. The water pressure was inconsistent in the water temperature changed continuously. I had to change rooms and my second rooms shower was very small and I could barely fit underneath the showerhead. The Wi-Fi was also not very strong. But it was the noticeable Soviet era attitude at the front desk that really caught my attention. I had left my key in the room shortly after checking in and I had wanted to go for a walk late at night to get some fresh air. I let the lady know with whom I had just checked in and asked for a second key and she refused. She said that their policy was to only provide one key. Her solution was to have the security guard accompany me back up to my room. What a ridiculous policy if that is such a thing. This one interaction left me thinking that I will never be back to this property ever again. And if this is a policy of the hotel I would tell them that the 5 Tenge that they saved, just cost them hundreds of dollars if not thousands of dollars and repeat Business. While they focus on pennies, they lost dollars. The women working in the breakfast area were very friendly and the food was good. They were the only bright spot of my stay. They had to switch my rooms and my second room was dark musty smelling felt old water pressure was horrible water changing temperature continuously just a bad experience overall. But the interaction that I had with the Front Desk woman convinced me that I will never stay at this property again. I love Almaty but I will never spend my hard earned money at this property ever again.