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We had a very good first time experience sleeping on tatami floors and enjoying the sumptuous kaiseki dinners and buffet breakfast. The manager of the restaurant was especially kind to use google translate to describe each dish to us. We also enjoyed the outdoor bath facilities in our room. We highly recommend this hotel.

Greetings. We celebrated our anniversary here in late September. Weather was in the mid to high 60’s during the day and cooled off to the low 50’s overnight. The staff were excellent and very professional and we had no problems communicating and I don’t speak Japanese. The room was a traditional Japanese tatami room with plenty of cushions to help you rest well and as a bonus, it had an open air private onsen. We used the public indoor onsen as the one in the room was for one only person. If you don’t opt for the private in-room onsen, then the only bathing option is the public bath. We opted for the dinner and breakfast with our stay and both were excellent and delicious! The hotel has been around for a long time and it shows; however, we found it adequate and will definitely return during a different season. Please consider Hachimantai Heights if you are in the area.

Hachimata Heights is a classic Japanese onsen hotel. The staff was amazing, and the rooms were beautifully appointed and very comfortable. The location is very quiet and peaceful.