베스트웨스턴바닐라모텔

The cleaner is very hard working to keep the room and bathroom clean, but there were still ants crawling on kitchen bench, dining table and the dressing table! The duty officer has given us a can of insecticide to spray daily but the problem still exists. I think room no. 9 needs pest control team to eradicate the ant infestation!

As we mentioned in other reviews, we actually stayed at the Executive Studio suite 9 of this hotel for 5 nights from 8-13/9. The cleaner was diligent to clean the room and refill supplies. But there was an ant infestation problem and we need to pay NZ$40 surcharge for splitting the King Bed into two singles. Having already paid to Agoda on average NZ$128 per night, we considered we’re paying too much for the stay at this hotel !!

We actually booked for 5 nights in total from 8-13/9. The room we reserved was an executive studio with a King Bed, and we requested for two single beds. We did not know until we called the hotel a few days before arrival and the staff informed there would be a surcharge of NZ$20 per night for our bedding request. After some negotiations, she agreed to collect just $40. We agreed to pay her on arrival on the night of 8/9, but it has not been arranged and the office was unmanned after 5pm. So be aware about the surcharge for splitting the King bed if you book the same type of room as we did !!