호텔 하쿠바 베르그하우스

Overall, I had a wonderful stay and was very impressed with this hotel! Pros: * The hotel was lovely, clean, and well-maintained. * The staff were friendly, helpful, and provided excellent service. * Both breakfast and dinner were of great quality, with a wide variety of drinks available. * The hotel offers separate public onsens for men and women, as well as private onsen rooms. Cons: * There is no elevator. * Breakfast service ends a little too early. One morning, I forgot to check the breakfast hours and arrived after the restaurant had closed. However, a very kind staff member gave me some bread to eat, which I really appreciated. Overall, I had a fantastic experience and would highly recommend this hotel!

The worse experience is the man staff came into onsen while I was there.Staffs can't speak English.The hotel turn off all light at night(so scary).Food is good but same every day.I like big room,onsen and parking.The location is so convenience.I can ski from hotel to gondola in April.

room is clean and staff are friendly. location is good and no problem with parking. wish there could be a lift though as we had to carry our luggages from ground to the 4th floor.

The location is perfect for Tsugaike Kogen. You can ski out right from the back door. The staff are helpful and able to communicate in English. The hotel name is English and Chinese are both not aligned with Agoda. It was confused.