레드 빌리지 호텔

Took twin bed , clean, comfortable stay, location calm and quite within residential society, bus stop and grocery shops nearby

THE WORST HOTEL THAT IVE EVER BEEN TO!!! Out of all the countries that Ive been to, this was the worst. In the same price range there were hotels: 1) MUCH cleaner, 2) with better service, 3) with BETTER FOOD! The staff here is terrible, not only they are incompetent but also very rude. The towels are all dirty yellow. No room service. We were there for 4 days, and they don't clean the room at all, nor they provide new towels. The breakfast is terrible. The facilities old and dirty. And the worst thing out of all, THEY ASK YOU TO PAY EXTRA. They lie without hesitation. Even tho we booked a hotel room for 2 people with 2 single beds, they made us PAY EXTRA 32K KZT, saying the room was for 1 single person, and later somehow changed their words to “Agoda is too cheap, our original prices are higher”. I would not recommend this hotel to anyone. Be careful, stay safe