오카다 마닐라

It was a good stay..

Great

We stayed in the property in November 2026. The checkin took 1.5 hours. For a 3pm check-in, we got our rooms only at 4:30pm. Worst is, They boast themselves as one of the best places in the world. But, they don't even have chairs and couches in the waiting lobby(Coral Lobby). We were made to stand for 1.5 hours after all the travelling fatigue. Their lobby hospitality is one of the poorest. Even other smaller hotels had better lobby facilities and hospitality. Will never visit again.

The Concierge rep, JC did a marvelous job in making our short stay a very memorable one. His professionalism and eagerness to serve are beyond measure. The reception staff should do better. They have make sure to accommodate first the ones who fall in line and not the ones who cut. This is so disrespectful!

We always enjoy staying here. The rooms are clean and comfortable, the swimming pool is well-maintained, and the breakfast was absolutely delicious. Overall, it was another pleasant experience. However, I would like to raise a small concern regarding the valet parking service. The staff member at the entrance seemed unsure of what to do and did not appear confident in handling the process. We have been visiting every year, and unfortunately, during our most recent visit, the service was not as smooth as we have experienced in the past. I hope management can look into this and provide the necessary guidance or training to ensure a more professional and welcoming arrival experience for guests. We still appreciate the overall experience and look forward to visiting again!