티질리 베노아 호텔

Basic clean and safe place. Would be good for families with kids. 2 pools and beach front. Only negative was the lacking in the restaurant

On my first day I requested a cancelation, we had no hot water in our room, had someone come in to our room with their shoes left without fixing the problem and dirtied our entire bathroom and room floor and left it as is. Our internet broke down for two whole nights. Honestly, it was appalling the lack of understanding around this, no refund was given or the option to leave I handed my card I left without looking back and I wouldn’t visit again. My daughter got an ear infection in their pool! My child was begging to leave and I tried as best to distract by seeing the sunrise on the beach, there’s a gift shop outside, and they have a restaurant! Something funny- their international food is bread and cereal, and egg. That was all we had as an option to eat. Visit any resort with the same budget and you’ll receive a full buffet and exceptional room and service. I’m sorry to drop a review this way but I’m appalled by the way they ignored my issues during the stay and had no help or assistance at all. Apparently I’m still waiting for the manager to get back to me, so whilst I’m waiting- I thought I would share my experience & feedback.

Since my parents arrived at the hotel, the whole staff received them with a warm welcome and helped them with everything they needed. They loved the location and the food from both restaurants—with the one on the 1st floor being their overall favorite! My dad loved spending time at the beach, while my mom loved the pool. They highly recommend this hotel for a vacation, plus there are plenty of activities and shopping options nearby. The only suggestion they have for the hotel is to add an ice machine on each floor for added convenience. Also, the only bad experience outside the hotel was a guy who almost scammed them by telling a story about a brand-new hotel nearby, but it was actually a scam. Aside from that, the rest of their stay was great, and they loved it. They will definitely stay at this hotel when they go back again to visit their grandkids because of the friendliness of the staff.

Since I arrived at the hotel, the whole staff received my wife and me with a warm welcome and helped us with everything we needed. I loved the location and the food from both restaurants—the one on the 1st floor and the one on the beach (my favorite). My wife stayed for a few more days and she loved it! I highly recommend this hotel for a vacation or honeymoon, plus there are plenty of activities and shopping options nearby. The only bad experience was outside the hotel: there was a guy who almost scammed us by telling us a story about a brand-new hotel nearby, but in reality, it was a scam. Aside from that, the rest of my stay was great, and we loved it. The next time I go back, I will definitely stay at this hotel again because of the friendliness of the staff.

We did a staycation in Benoa hoping for a relaxing and chill weekend -as the area is more quite. But. Sunday morning (as early as 7AM) was a disaster when woken up to sounds of children screaming from the pool. Apparently, the hotel opens the pool for public use, and swimming clubs. People from outside are using the daybeds, kids running around and having swimming lesson.