워킹 스트리트 앙코르 호텔

Unfortunately, our experience at this property was very disappointing and far from what was advertised. The room we were given was not the same room shown in the listing. Instead, we were given two rooms connected by a door, which was not what we expected based on the photos and description when we made the booking. The condition of the room was also a major concern. There was a foul smell, visible mold on the ceiling, dirty bedding and furniture, and damaged flooring in the bathroom. We also noticed an unpleasant smell in the room that raised additional concerns about the overall cleanliness and environment. Because of these issues, we decided to check out much earlier than planned. This caused us significant inconvenience and additional expenses, especially since we had already arranged our stay based on the information provided in the listing. We understand that issues can sometimes happen, but we expected the property to provide a clean room that matched what was advertised. Unfortunately, our experience did not meet those basic expectations. I hope the property takes these concerns seriously and improves its housekeeping, room maintenance, and listing accuracy so future guests do not experience the same issues.