26.11.02Location was great and very nice staff.
The room fixtures were old, the carpet in the room was worn out and dirty.
The bathroom was lage and probably was luxurious at some point in time.
26.10.28The reservation staff needs to be trained. The room type that I booked and the actual room that was assigned was not correct. I had to point it out to The Front Desk. Very disappointing service as a luxury hotel.
26.10.13It’s always a good business trip everytime I stay in Shangri La
26.10.09We had a river view room. There was no internet connection in the room. The technician had to come, but then the connection was intermittent and the issue was only resolved on the second day.
It is one hotel that has the best show of GLUTTONY. All the guests simply take their time at breakfast. The spread was so good and is this what the hotel chooses to promote?
Kudos to the staff for their responsiveness though.
26.10.08Shangri-La Bangkok is a flawless 5-star choice. The location is unbeatable, right next to BTS Saphan Taksin and Sathorn Pier for easy exploring. A huge perk is the hotel’s own free ferry shuttle to IconSiam Mall (hourly sched from 8am-5pm, and only 40 seats per trip).
The rooms and facilities are remarkably clean, comfortable, and well-maintained. Food is a major highlight, NEXT2 Café serves a massive, delicious spread of Thai and international dishes. The spotless gym, welcoming spa staff, and free perks like Muay Thai classes made it even better. Highly recommended!