호텔 헤리티지 레지던시

Hotels can get old but that cannot be a reason for dirty linen, lack of hygiene and poor service. The bathroom was outright filthy. We had to ask for the linen to be changed as it looked like it was either unchanged or stained. The house phone was never answered and when we went to the reception they had the audacity to tell us that they were busy while we could clearly see the phones were off handle - all of them. Do not get fooled by the official pictures as these are probably a few years old. The only upside was the size of the room. But the rooms themselves have seen better days.

Booked this room after seeing the online reviews, but I was completely disappointed with the maintenance. They literally had broken taps and AC control panels, dirty linens, broken drawers and no toiletries. The pictures of the rooms posted online are deceiving. Not recommended for anyone especially families.