Griffin House

I stayed (me and my son) for 4 nights and we paid around 750 £. Alot of problems: 1. There's no mirror in the bathroom, and after 3 days of claiming about it, finally they brought a small mirror and hang it above the sink. Just imagine I brushed my teeth and shaved my beard holding my phone camera in selfie mode to see my face. 2. They don't supply complimentary 2 small bottles of water every morning. When we complained about it, they said because they were low star rating hotel, they don't supply small plastic bottles of water. 3. They have a small kettle with coffee and tea bags inside the room, but guess what? They don't supply the small spoon to make the coffee so in this case they are sure these little tiny small coffee and tea sachets will stay forever untouched. 4. The room is small and the bathroom is very small you can't turn around inside. 5. I stayed in this hotel in 2019 and they used to have small kitchen where we can have our breakfast there. 6. There's no iron or ironing board inside Now they closed this utility and expect no breakfast. Also they changed the reception room into a guesy room. All these changes occurred after The Chapter acquired the hotel. It is good for small businesses trip and it is very close to Hyde Park (few minutes walking to Marble Arch)