Kyoto Kiyamachi Guesthouse

체크인 체크아웃 따로 과정이 없어서 괜찮습니다 ~ 씻는 건 근처 우메유 사우나에서 해결했어서 샤워시설을 사용해보진 않았는데 꽤 나쁘지 않아 보였습니다! 사우나 이용하는 것도 추천드리는데 걸어서 20분 거리니 참고하세요 ~ 침대마다 커튼이 있어서 괜찮았고 크게 불편한 점 없었습니다 ~

I read some pretty awful reviews for this place but decided to try it for myself. It honestly was okay, location is perfect and someone was always cleaning, changing sheets etc. sure, it’s quite basic and tight for space but I’ve stayed in much worse and for the price you can’t complain really!

Very small kichen you can not cook there

As a summary, I left 3 days in advance. This place is a complete scam. Check my photos for reference of what this place REALLY LOOKS LIKE. There’s nothing I can highlight about this place and when I say this place is dangerous, I mean it. When I arrived and saw this place, I couldn’t understand how I could have booked a room. I came back to my agoda booking and realised pictures didn’t look ANY like in the pictures. I felt everything was going to be wrong in advance and exceeded my nightmare expectations. I didn’t want to ruin my holidays so I decided to dismiss the situation and keep going. The bed is uncomfortable, the electric plugs are dangerously connected and most beds don’t have a functional plug. Wifi doesn’t work at all. Rooms are tiny, there are two: 4 people, 8 people. There’s no place to leave big bags. Staff DON’T speak ANY English and the owner is absolutely missing. No one helps you if you need support since you can’t have a conversation. When I checked in, my bed wasn’t ready, I had to wait beyond 3pm. The place is dirty everywhere, accumulated dirty and full of MOULD. Just 2 toilets, 1 shower. Everything is disgusting. Coming to my experience, on my third night of 6, I requested to change room because I couldn’t sleep with one of the guests of my room. They changed me the bed. I was sleeping and by 2 am I woke up and felt my skin itchy. I thought it might be mosquitoes but then, I realised that most probably those were bedbugs’ bites. I tried to find them until I saw one on the bed curtain. I got desperate and jumped out of the bed. I didn’t know what to do. I took everything and decided to sit at the table and distressed, started to find a new place to stay. I had to pay a fortune for the missing nights, having to even change hotels. When I got to the kitchen, I turned on the light and one of the housekeepers appeared from behind a curtain. I tried to explain him I was staying at the kitchen because of the bedbugs. Of course he didn’t understand a word I said. As I was trying to explain it, I SAW A BEDBUG WALKING BY HIS TSHIRT. I was fast enough to take pictures. Again, if you don’t want to ruin your holidays SKIP THIS PLACE. It shouldn’t even be legal to have this place in Agoda. Obviously the owner did never appear, even to say sorry. Worst stay of my 12 years travelling. I’m still undergoing through a claim with Agoda to get my money back. Also if they offer you paying onsite DONT ACCEPT, because that complicates everything when claiming. I have no words of how bad I felt staying here. I hope this review can advice and prevent at least one person from being here

Location is the best, staff are always kind (as this is my 2nd time here.). You get your money’s worth.