26.08.21During our stay at the hotel, we had to evacuate early in the morning due to the risk of a landslide from the mountain behind the hotel. However, the hotel owner did not provide proper guidance or assistance. On a rainy night, guests who had cars were able to leave in their vehicles, but those without cars were left outside in the rain with no alternative arrangements or support.
At the very least, as this was an emergency situation, the hotel should have contacted emergency services or taken appropriate measures to ensure the safety of the guests. However, no one contacted the authorities or provided any assistance. Fortunately, one of the hotel guests personally called 119 and requested help. If that guest had not done so, I do not know what could have happened.
The hotel's response was extremely irresponsible and disappointing.