26.02.08the room was beautiful, location was great. Did not realise Sofitel and marsden were like a joined hotel, and if you stay under marsden ur unable to use Sofitel facilities.. never the less, rooms were clean, and would stay again.
26.01.28Room is nice. Great value for money with bathtub and marina view. Only thing not perfect is the receptionist are always not there. Need to call them in the phone if you need anything. Gutted marsden will be buy out by another company soon.
26.01.26upon arrival, we attempted to check in but were unable to reach anyone at reception despite repeatedly ringing the phone. We were left waiting outside for approximately 40 minutes before we were finally able to check in.
When we entered the room, we found it to be in an unacceptable condition. The room had a strong stench of old dusty carpet and old cigarette smoke , there was a noticeable amount of dust, and it was very dirty overall. Due to the condition of the room, we did not feel comfortable staying and made the decision to leave immediately and rebook accommodation at the Sebel.
26.01.25Lovely stay
26.01.13We were very late checking in but were welcomed with a smile. Helpful friendly staff. Parking it fantastic, secure right under the rooms. Unfortunately, in and out parking requires a staff member. Room is slightly tired and TV in a weird place but large comfortable and clean. Have now stayed there a few times as it is a good location and great value.