베네토 스위트 로마

The room and the bathroom were very clean. They also come to clean the room everyday. Very close to the the attractions and the train station.

I booked 2 nights. Room was ok, clean, basic. The air con was pumping out warm air. It had been 38° during the day, so it was unbearable with no aircon all night. I messaged the hotel the following morning (there is nobody around to speak to) and the guy said he'd fix it, which he did. However, having been out from 6:50am and walked 14 miles, there was no hot water for a shower at 6:15pm. It wasn't even tepid. There was no difference which ever way the shower was set, it was feeezing. I sent a message to the owner. I felt disgusting, probably smelt horrific and had to catch the 5:20 am train to the airport the following morning feeling really grim. I never got a response to my message and I definitely never got what I paid for. There was also a pipe leading into the shower that was dumping water into it all night. I never noticed it on the the first night, and I was awake a lot due to the heat, so I don't believe it was happening. I don't know where this water was from or whether it was clean or not. I've never left a poor review before, but not being able to have a shower was a game changer.