캐나다스 베스트 밸류 인 & 스위트 캐슬가

Beds were not comfortable, first room smelled weird, our second stay room smelled better but beds are uncomfortable, could be a little cleaner but it was only two nights 2 days apart to break up kelowna trip

We just popped in for a night as travelling back home. We didn't feel like driving 14 hours straight. There's a coffee maker with horrible coffee, a fridge that worked, a smaller tv with basic channels. We did not try out the room service or any facility stuff (ice, vending machines or whatever else they claim to have) The air conditioning was full on when we arrived at 830pm. It was freezing in the room, that's fine if the air conditioner wasn't so dirty. We did not trust the air from it so turned it off and opened up a window. We were on the bottom floor. The ceiling is in no way sound proof. The bathroom! Yuck. Nothing is wiped down, or has been wiped down for, who knows how long. The walls have greasy, possibly stick marks all over them. Not thoroughly cleaned. Such an easy task. We wiped down some spots. The bed was comfy. Pillows weren't. I checked for bedbugs, haha, none. Overall, I would not spend more than one night here. I didn't want to spend the night but foolishly enough it was non refundable prepaid. Maybe I'm picky? But basic wipe downs should be done after each and every customer. All you need is cleanliness, quietness and comfiness and...got none.

This hotel was very comfortable. We checked in late so there wasn't anyone to physically check us in but they had CCTV with a lock box and walked us through collecting our key. That was very convenient for us and them! Smart!