26.09.14We arrived at noon time in Villa Cali and they served us welcoming refreshment and their warm smiles. They assist us in our room and also for our luggage and properly instruct us about their policies. The place was really cozy and nice. The area was along the road and easy to navigate in any places around Siargao. It is also near to good restaurants and view of the city. I highly recommend it and I will also go back here as soon as I plan my next trip to Siargao. :)
26.08.07Our experience at this hotel was very disappointing, and we would not recommend it, especially for families with children.
The staff were unhelpful, and there were too many unexpected charges that were not clearly explained. We booked a 6-day stay, but after seeing the condition of the room, we wanted to cancel and request a refund.
The room was not clean. The bedding appeared dirty, the bathroom had a strong unpleasant odor, and there were no cabinets or proper storage for our belongings. The refrigerator was also very noisy, making it difficult to rest. Overall, the hotel was noisy and there are red ants everywhere and very far from the relaxing stay we had expected.
Unfortunately, this was not a comfortable or enjoyable experience, and we hope the management addresses these issues to improve the quality of their accommodations.