시아르가오 블루 리조트 앤 스파

The hotel has a beautiful beachfront location, a nice swimming pool, and a lovely sunset bar where guests can relax and enjoy the view. However, despite these wonderful features, the overall experience could have been much better with proper maintenance and attention to cleanliness. Unfortunately, the room was not as clean as expected. It already had a heavy, gloomy feel to it, possibly because of its age, worn-out furnishings, and lack of proper upkeep. Instead of feeling fresh, clean, and relaxing, the room felt old, neglected, and uncomfortable. The beddings had visible stains, and there were signs of mold, particularly in the comfort room and even around the soap dispenser. The bidet was also installed on the left side, which may be inconvenient for most right-handed guests. Faucets and shower fixtures were worn out, while the chairs and wardrobe looked old and could use replacement or refurbishment. The pool area also needs attention. There were no lights in the pool at night, the water did not look clear, and crabs from the sea were making their way into the pool. This affected the overall cleanliness and enjoyment of the swimming area. Another point of concern was the breakfast. Considering the relatively expensive room rates, we expected a more substantial breakfast experience, preferably a buffet rather than the limited serving offered. Overall, the hotel has great potential because of its beachfront setting, pool, and sunset bar. However, the facilities need significant maintenance, improvements in cleanliness, and better attention to detail. A beautiful location alone cannot make up for poorly maintained accommodations. With the rates they charge, guests should be able to expect clean, fresh, and comfortable rooms, well-maintained amenities, and a more satisfying overall experience. Hopefully, management takes these comments constructively and makes the necessary improvements.

The customer service at Siargao Bleu is commendable, and we truly appreciate the warmth, hospitality, and attentiveness of the staff throughout our stay. However, I sincerely hope that management will prioritize renovating and upgrading the rooms, as several facilities appear to be long overdue for maintenance and improvement. The hot shower was not working, and the showerhead needed thorough cleaning. More importantly, the air conditioning unit was not cooling properly, leaving us waking up in the middle of the night drenched in sweat. Unfortunately, despite raising this concern twice, the issue remained unresolved. There were also instances when water was dripping from the air conditioning unit outside, which could potentially pose a safety hazard and should be addressed immediately. **While the excellent service of the staff is a major strength of Siargao Bleu, the overall room condition and maintenance need significant improvement.** For a resort of this caliber, guests should be able to expect comfortable, functional, and well-maintained accommodations. I hope management takes this feedback constructively and invests in the necessary renovations and preventive maintenance. The resort has great potential, and improving its facilities would help ensure that the quality of the accommodations matches the hospitality of its people.

My fiancée and I had an absolutely amazing stay at Siargao Bleu Resort and Spa! We arrived around seven hours before the official check-in time, but the staff went out of their way to accommodate us and make sure we were taken care of. Especially our assigned butler, Edwin.. That level of hospitality immediately made a great impression on us. The team was incredibly warm, welcoming, and attentive throughout our stay. To make the experience even better, after two days, we were upgraded to a better room, which was such a thoughtful and wonderful surprise! Beyond the beautiful setting, what truly made this resort stand out was the people. Their genuine kindness and willingness to go the extra mile made us feel special and turned our trip into a memorable experience. My fiancée loved it so much that she didn’t want to leave the island anymore! Hhaha Honestly, we could have stayed longer. A huge thank you to the entire team for making our stay so enjoyable. If you’re visiting Siargao and looking for a resort with outstanding hospitality, we highly recommend Siargao Bleu Resort and Spa. We had an incredible time, and we’ll definitely be back!