더 뮤스 KLCC 바이 플러시

The apartment was very big and spacious. More than enough room for a group of 6 travellers and 1 on wheelchair. Certain areas seemed a little dated but amenities and facilities were in working condition. Hosts were very responsive and addressed our concerns in a timely manner. Overall, it was a good stay.

Ok

The place was very nice and good for money. Very clean and comfortable with full facilities provided. I hope owner can maintain or upgrade this place more interesting.

everything is complete, the facilities is awesome , will stay here again

Very disappointing stay — cleanliness and maintenance are major concerns The positives were the convenient location, the size of the apartment and the host, who was friendly and patient plus they gave us 3 parking lots. Unfortunately, the condition of the apartment was extremely disappointing. I booked this place after reading the good reviews on Agoda and was particularly attracted by the beautiful balcony shown in the photos. However, the actual condition was very different from what I expected. The biggest concern was the cleanliness. There were cockroach nymphs in all the toilets, which was absolutely unpleasant and made us uncomfortable. Basic items such as dishwashing liquid and hand soap were also not provided, and I had to request them from the host. The apartment was clearly poorly maintained. The living-room flooring was worn out, the couch was stained and unpleasant to sit on, and there were stains on several beds. The sheets did not look freshly changed at all. I had to request clean sheets and change the sheets myself. The clean sheets looked significantly better. The host mentioned that cleaners had cleaned the apartment and changed the sheets before our arrival, but based on what we found, I have serious doubts about how thoroughly the apartment had actually been cleaned. The TV in the living room also malfunctioned during the last two days of our stay, with only half of the screen displaying properly. Another major inconvenience was being given only one key card for the lift, one for the apartment and one for the carpark, despite us travelling as a group. This made coming and going unnecessarily inconvenient. Overall, while the location is good and the host was pleasant, the cleanliness and maintenance of the apartment were simply not acceptable. Good photos and previous reviews gave me much higher expectations, but the actual experience fell far short. I would definitely not stay here again. The apartment needs a thorough deep cleaning, proper pest control and significant maintenance before it can provide guests with the standard expected from a highly rated property.