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Stayed here for a week before my Incan Trail trek and have zero regrets. Pros: - The included breakfast is pretty great and features a lot of variety. I ate the breakfast every day of my stay and did not get tired of it. - The location is phenomenal - very close to the Plaza de Armas but not so close that it is noisy and annoying. Extremely good restaurants are within a one block radius. - All of the staff are incredibly nice and the hotel features convenient amenities e.g. filtered drinking water, self-service tea, lobby bathroom, etc. Cons: - The room key system is finnicky; sometimes it works instantly and sometimes it can take forever to get into your room. After a week, I could not figure out how to make it work reliably. - The shower and the hot water are nice but the temperature fluctuates a lot sometimes. Hard to maintain a steady temperature without burning or chilling myself. - There can be a lot of noise in the mornings from people going to breakfast or leaving their rooms; most buildings in historic Cusco have thin walls so this is not unique to this property.

I had a pleasant stay here. The location is excellent, just a short walk from Plaza de Armas. The hotel has some nice modern touches, and the breakfast buffet was good. The hotel is generally quiet, although some guests can be noisy at night, which is not the hotel’s fault. I had mixed experiences with the staff, but the morning staff were especially friendly and welcoming. Overall, it was great. I’d stay there again!!

We stayed for two nights and were comfortable. The staff were very friendly and helpful and they provided a nice selection of tea options. Also they provided us with breakfast to go when our tours left early which was great. The shower was also very nice! My only complaint was that there was construction happening while we stayed and I wish we had been notified ahead of time. The construction stopped at a reasonable hour but because of our early mornings we would have liked to be able to nap during the day which was impossible with the noise.

Great central location a couple minutes walk to Plaza de Armas but far enough from the main road that is quiet peaceful. The staff are all friendly and helpful -especially Sarit and Alcides they helped us when we had our bags stored for a couple days .