Cherry Hotel & Apartment

싼ㅇ사이 최상급

Nice stay in vietnam. Amazing hotel.

AWESOME

This was truly the worst hotel experience of my life. I needed a place to stay at 4 AM, so I made a reservation and went to the hotel. The manager was asleep, and although I felt sorry, I had to wake him up to check in. However, he told me that there was no reservation from Agoda. Right in front of him, I called Agoda and confirmed that my reservation and payment had been successfully completed. Even after I explained this to the manager, he continued to deny the reservation and refused to let me check in. It was raining heavily outside, and I had no choice but to stand in the rain while calling Agoda for help. Agoda kept repeating that they could not issue a refund unless the hotel approved it, and in the end, I never got my money back. To make matters even worse, about 30 minutes later, the manager came outside the building and urinated against the side wall before going back inside. After this experience, I have an extremely negative impression of Agoda. The hotel itself was beyond terrible, and I am deeply upset with Agoda for taking my payment while providing no actual service or support.

Room not clean the towel all dirty and got hole... next time never come here