Novum Hotel Leonet Koeln Altstadt (ex Centrum Hotel Leonet)

Our stay was unfortunately not as comfortable as we had hoped. The room felt quite small for the price, and we found the overall rate to be rather high considering the size and quality of the accommodation. We also experienced some difficulties with the service and communication at the front desk. After our first night, we requested a room change because of a strong, musty smell coming from the carpet, similar to the smell of wet carpet. Unfortunately, this affected my allergies and caused frequent sneezing, a runny nose, and watery eyes throughout the day. We understand that issues can happen, but we believe the room condition and service could be improved. Overall, the experience was disappointing, and we would likely choose a different hotel for our next visit.