웰컴 리버사이드 게스트하우스, 헬라, 아이슬랜드
숙박날짜 선택
성인 2명, 아동 0명 / 객실 1개
웰컴 리버사이드 게스트하우스
Welcome Riverside Guesthouse
2성급
Þruðuvangur 32, 34 Rangarþing Ytra, 850
지도
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2.9(12개)
4.6
Room and public kitchen is very clean.
4.8
Very easy checkin without human contact. Cute place, common washrooms, Free parking next door. Kitchenet with basic cooking / self service facility( own items). Also some historical value to the building structure.
Overall satisfying stay.
3.2
Check the Google Map and you will find starkly different reviews. Simply said, the staff is not responding and does not care their business; however, once you manage to get in the guesthouse, the facility condition is the best value for this price.
Follow the guidelines:
1. If you do not receive an email or Agoda message from the guesthouse telling you the number of your room and the code to enter, CONTACT the owner with EVERY POSSIBLE MEANS (whatsapp, email, multiple phone call, text message, IMO, whatever / try both phone numbers they have) since around noon. They will probably answer you around 19 PM or 20 PM, hopefully.
Dont't try to send a long, angry message in English. The reply you will get will be: Room # code ####. Period. And no more.
You should have received the code beforehand, but it looks the Agoda chat message from the guesthouse doesn't work well. So you have to let them know.
2. AGODA C/S DOES NOT HELP YOU OUT--THEY EVEN DO NOT HAVE THE CONTACT INFO TO THE GUESTHOUSE.
There contacts are:
- (+354) 899 4860
- (+354) 487 1212
- lambavik@welcome.is
Apart from the worst staff attitude, the facilities are good.
3.2
The building is very clean and interesting with its history but we had a challenging time. First we never received the code or room number and waited in the lobby with our 1 year old for nearly an hour before they finally replied. Then in the common room there was a bad chemical smell of some sorts from the restrooms across from our room. Additionally the restrooms had no toilet paper and the fans were so loud we could hear them from our room. The room itself is decent and clean, the beds and linen are comfortable but the first part of our stay really put a damper on our mood.
1.8
연락방법도 없고. 황당함
객실
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Q&A
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2.9/ 5
호텔 투숙객이 남긴
12개의 이용후기가 있어요.
12개의 이용후기가 있어요.
3.2
Check the Google Map and you will find starkly different reviews. Simply said, the staff is not responding and does not care their business; however, once you manage to get in the guesthouse, the facility condition is the best value for this price.
Follow the guidelines:
1. If you do not receive an email or Agoda message from the guesthouse telling you the number of your room and the code to enter, CONTACT the owner with EVERY POSSIBLE MEANS (whatsapp, email, multiple phone call, text message, IMO, whatever / try both phone numbers they have) since around noon. They will probably answer you around 19 PM or 20 PM, hopefully.
Dont't try to send a long, angry message in English. The reply you will get will be: Room # code ####. Period. And no more.
You should have received the code beforehand, but it looks the Agoda chat message from the guesthouse doesn't work well. So you have to let them know.
2. AGODA C/S DOES NOT HELP YOU OUT--THEY EVEN DO NOT HAVE THE CONTACT INFO TO THE GUESTHOUSE.
There contacts are:
- (+354) 899 4860
- (+354) 487 1212
- lambavik@welcome.is
Apart from the worst staff attitude, the facilities are good.
3.2
The building is very clean and interesting with its history but we had a challenging time. First we never received the code or room number and waited in the lobby with our 1 year old for nearly an hour before they finally replied. Then in the common room there was a bad chemical smell of some sorts from the restrooms across from our room. Additionally the restrooms had no toilet paper and the fans were so loud we could hear them from our room. The room itself is decent and clean, the beds and linen are comfortable but the first part of our stay really put a damper on our mood.
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1.8
연락방법도 없고. 황당함
3.0
Kitchen area is big, dining area is fantastic, but we were given a telephone but never had people answered the phone.
My sister and I also were bite by insects or something, my neck were very swelled.
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2.4
Booked this place almost ten days in advance but received no communication from the property owner. Lock code to enter room was only given 24 hrs in advance but didn’t receive anything. Couldn’t get a hold of the property management team via phone or email. Contacted Agoda and automated response directed to contact property management directly which provided no response. Finally, arrived at the property around midnight after an all day sightseeing and found contact instructions with a WhatsApp number that finally work and code were given. We were very anxious all day and almost panicked as it was getting pretty late in the night. Spoke with one other couple at the property and they also shared their bad experience that there locked stopped working after the first time and had to climb in from the window to get inside the room after they had initially checked in. Overall the property was not that bad but needs some serious maintenance with door locks and needs to improve communication with the guests to make them feel safe and secure.
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