Great location, very close to many restaurants, and walking distance (about 30 minutes) to the old port of Montreal. Area felt safe at night.
The apartment is a large space with full kitchen, separate bed area, and living room area.
There was no check-in desk -- entrance codes were provided in a notice sent indirectly via email (I needed to open a file sent through Hotels.com to view). Not easy to do on my phone, but once I figured that out, it was smooth.
Minor issues was a lack of instructions on how to set the heat. It was very cold when we entered and AC was blasting. Room thermostats were set to 16C -- pretty cold! It took some time to figure it out, and even then we weren't sure it was correct. Seems like AC is a separate system from the thermostat. It would be helpful if host provided instructions.
Similar issue with hot water in the shower. My wife tried for 10 minutes and couldn't get hot water -- had to take a cold shower. Turns out that you need to rotate the shower water control clockwise about 80 degrees. Rotating counterclockwise also turned on the shower, but only cold. Not obvious at all. Directions would have been very helpful.
Only directions posted in the apartment were to leave a 5 star review -- anything less was said to lead to the apartment being removed from the platform!!! Ultimately I would give this a 4.5 star rating due to the lack of instructions on how to set the heat to a reasonable level, and how to take a warm shower.
The apartment had a bad smell, like dirty drains which seemed to come from the washing machine cupboard.
The bedroom was very hot and the ac didn't seem to come though to that room.
The noise outside from the nightclub was extremely loud, even with the white noise, and went on past 3am. Not what you want if you are with a young family.
There was no elevator so carrying the luggage up and down all the stairs was difficult.
I would.not stay here again.
If you're looking for the perfect place to stay in Montréal, I can't recommend the Prince Arthur Apartment Hotel highly enough. From the moment we arrived, everything exceeded our expectations. The apartment was spotless, modern, and beautifully appointed, with a fully equipped kitchen, comfortable furnishings, and thoughtful amenities that made it feel like a home away from home.
The location is unbeatable. Situated on the charming pedestrian-only Rue Prince-Arthur in the heart of the Plateau-Mont-Royal, it was within easy walking distance of restaurants, cafés, shops, McGill University, Place des Arts, and the Metro, making it effortless to explore the city.
The communication from the management team was exceptional. Check-in was seamless, and they were responsive, friendly, and helpful throughout our stay. The apartment was quiet, the bed was incredibly comfortable, and having conveniences like high-speed Wi-Fi, in-suite laundry, and a well-stocked kitchen made our visit even more enjoyable.
Whether you're visiting Montréal for a weekend getaway or an extended stay, the Prince Arthur Apartment Hotel offers outstanding value, comfort, and convenience. It's the perfect blend of boutique charm and modern amenities in one of the city's most vibrant neighbourhoods. We would absolutely stay here again and highly recommend it to anyone looking for an exceptional Montréal experience.
O apartamento é perfeito! Mto espaçoso, confortável, eu me senti em casa...a cozinha é perfeita, tem tudo para preparar as refeições...banheiro, cama, tudo mto bom! Tem maquina de lavar e secar roupas (com sabão disponível), perfeito para longas estadias..a localização é perfeita tbm, mtas coisas perto e super seguro.
O apartamento é perfeito! Mto espaçoso, confortável, eu me senti em casa...a cozinha é perfeita, tem tudo para preparar as refeições...banheiro, cama, tudo mto bom! Tem maquina de lavar e secar roupas (com sabão disponível), perfeito para longas estadias..a localização é perfeita tbm, mtas coisas perto e super seguro.