Azul Beach Resort Negril By Karisma

The staff was excellent. Feels like home away from home. Big up Hyacith- best omelets, Big up Kevin, TT and Kimona for keeping the vibes going Lastly Bartender Camile, she knows how to mix the liquor for everyone!

Azul is one of the most beautiful resorts on the island, and I say this without hesitation. However, the maintenance team has a great deal of work to do to bring the property up to the standard it deserves. The resort is crying out for attention, and there needs to be better supervision and quality control to ensure that maintenance work is completed properly rather than in such a sloppy manner. It also raises questions about whether adequate CAPEX and OPEX budgets are being allocated to maintenance and, if so, whether those funds are being utilised effectively. On a positive note, the food was good, and the staff were absolutely exceptional. Their warmth, professionalism, and energy were so impressive that they almost made me forget the condition of the facilities! Would I return? Absolutely! With a well-maintained room and the same outstanding level of service from the staff, I would gladly visit again. Azul has so much potential, and with the right attention to maintenance, it could be truly outstanding

Front desk is not friendly. Food is sub par. Rooms are ok. Besides the beautiful beach, this resort is not worth the money. Other better options!

I paid for the 616 square foot Premium Oceanview Suite and they put us in the 400 Square Foor Premium Suite instead. I asked to be switched to the larger suite that we had paid eztra for. They put us in another suite of the same size and worse view. Plus, there was construction going on in the pools below out balcony which woke us up and the pools were empty. They downgraded us just to be rude and isulting. I feel ripoed off. I reported the issue to the Azul Management and Agoda. Nothing was done about it. SAD

Great place to stay, quiet and a really nice beach. Entertainment was lacking though. Only two restaurants were open at a time but that was due to low season. Still Could find food options.