AQA 팰리스

We had a hard time finding the building door as well as self check in was difficult to contact. The room was nice and spacious and the amenity’s were very useful. Good location to everything; would recommend

This is NOT a hotel. I think they recently handed over. No reception. Only key box to collect keys. If you missed their email about check-in, lucky they responded your message after 2 hours . (Indeed, no property message was logged in Agoda app provided this is an important information) I had to stand outside the entrance under the sun 35 degrees and get headache and fainted. Neither the PH staff nor Agoda apologised for their unclear description. I can’t put no star to their service. No one from the staff in air-con will check their company phone and help. However, there is a housekeeping lady Mahlet who is very kind and helpful. Apart from the unexpected B&B , the room is spacious and nicely decorated. It’s centrally located. Mini bar is free with water, coke , one bar of chocolate and one bag of chips . Housekeeping provided everyday. I booked the room with breakfast as I thought it’s a hotel. However, it’s served by a restaurant with 6min walk and 2 pastries and a drink offered instead of buffet breakfast in hotel. The pastries are nice thou. Again, it’s all about expectations and correctly described in the booking previously. Honestly, once you managed to get thru , everything is fine.

amazing stay and amazing room Must stay if you want to stay near the duomo.

Noisy! The location was central and close to the most monuments but it was noisy! It seems you are sleeping in the street🥲 We couldn’t sleep at all!

Very cute and clean room in good location, not too expensive as well. However, did not receive any message prompts prior to check in asking for the time of check in / travellers details etc. We arrived at around 8pm and the door was locked, unable to reach reception with the bell. As we did not have Italian phone number, we had to ask a kind waitress in the restaurant beside to help drop a call. Only then, check in instructions were sent to my WhatsApp. Normally other accommodations will be the one to reach out to give check in instructions but this place did not, causing unnecessary stress. We cannot imagine what will happen if the restaurant was already closed… we would have been stranded. But the room is still nice so… not too bad. Just make sure to contact them beforehand.