스타파이어 호텔

While small hotel rooms are to be expected given the high cost of land in Hong Kong, this hotel fails to provide adequate seating in the lobby for guests who are waiting. With only four small sofas, guests are frequently left standing; there is simply nowhere to sit, and certainly no space for larger groups to gather. For these reasons, I do not rate this hotel highly.

This was my 2nd time staying at this property. We only stayed here because it was close to our friend's house. 1st time I stayed, there was a flood in my room caused by the shower. Because we had great customer service at that time, we decided to give it another chance. This 2nd time when we stayed here, we were not happy at all. As you see other reviews as well, the internet at this hotel is terrible! It never works. If you are a digital nomad needing to work while on holiday, I recommend NOT to book this hotel as you won't be able to get any work done here. Secondly, on our 4th night at this hotel, the water on the top floors were not working for more than 4 hours. You are on a vacation, tired out and sweaty, you want to come back to take a shower and get some rest. I called lobby to ask when the water would be restored, and the man working night shifts with glasses has the rudest attitude and yells back at me for calling and asking. I did not and was not able to shower, wash my face, nor brush my teeth that night before going to bed. It was a horrible experience! Next morning, I went down to lobby to express the inconvenience caused, the hotel said they can't do anything. This hotel just wants to take your money and not care about customer service anymore. If you want to enjoy your vacation, DO NOT book this hotel! So many other hotels around the same price with better location, service and amenities!!!!

Was a bit cautious at first cause the number of star was quite low but i think it's just the standard in HK to have lower rating style. This hotel is great, the staff was helpful to and not rude at all. Room was clean and great. Need to bring your own toothbrush too but the rest came with great quality.