익스프레스 바이 엠 빌리지 탁티탄

I was in Saigon a couple of days for work and chose to stay here. First up, I appreciated how easy it was to contact the staff for check in and support via Whatsapp. They constantly followed up to ensure my stay and experience was great. I love that they have water dispenser, washing machine and dryer available. It was also clean overall.

Staff need more training

Please improve the soundproofing issue, the rest is good, it’s cozy til feels like home

I get lost during check in as the "tiny" access gate to the hotel is so small and the sign board is unclear. Nobody was at the counter (a reception desk only, nothing else) when I reached there. I managed to the phone and WA to inform the receptionist for check in. As it is my ever first times staying in this budget hotel, I didn't feel comfortable at all; it was a bad experience when I found nobody especially when the neighbour did not know about it. I should have looked upward the red-light sign of M Village (the light will be on after sun set). I was given a room at second floor, room no. 204. The room is quite spacious, but the bathroom is too small for me. The hostel neighbour tuned on the TV and music so loud in the early morning 5.30-6.00am. My Vietnamese was okay with it but honestly, I didn't sleep well throughout my 3-day stay in this hotel. The good thing is the hotel is surrounded by VN restaurants, cafe, massage parlors and spas.

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