26.10.29We had a great stay! The location was very convenient, with easy access to the MRT and bus stops. The room was clean and had everything we needed. Many thanks to Mary, Shannen, and Mitch for being so friendly, helpful, and responsive. Even though they weren't always physically present, they were just one message away whenever we needed assistance. The digital key took a little getting used to, but it wasn't a big issue. Overall, a comfortable and hassle-free stay. Highly recommended!
26.10.05Heritage collection is good if you are tech savvy or have time as there are many guides and long emails to read before getting started. To get into the location you have to use a passcode initially, which is simple enough, but moving forwards, you have to use your phone to enter the building and to use the lift, and to enter your room. It can be time consuming and it doesn't work so well on androids, and it's even worse if you dont have battery on your phone as you have to wait around for help. The staff who came to help us, Mary, was very lovely and helpful, however I as personal preference, I would have much preferred staff being available 24/7 on site - call me old fashioned. This is a very much self service apartment and before a member of staff comes to help in person, they send you guides to read via whatsapp. Imagine needing to get in your room to go toilet and being sent a guide to read in the first instance. Other than that, the location is perfect, the rooms are small and compact, but very tidy and clean, and the virtual staff are very responsive. Mary's help was 10/10, she was very kind and went overboard to help.
26.09.28싱가폴 두번째 여행에서 만난 최고의 숙소입니다.
모바일 체크인이라서 걱정을 했었는데 왓츠앱 너무 친절하게 연락해주셔서 어려움없이 이용했습니다.
인원마다 체크인키 발급이 되는 것도 좋았습니다!
MRT도 근처에 많아서 너무 좋고, 강 근처지만 시끄러운 식당가가 아니라서 밤에는 조용해서 좋았습니다.
궁금하거나 필요한 게 있으면 왓츠앱으로 실시간으로 답장 진짜 빠르게 왔어요. 늦은 시간에도요!
7일 밑으로는 청소서비스 없는데 저희는 원래 잘 안 받아서 불편함은 없었고, 수건은 박수 상관없이 큰 수건 2개, 일반 수건 2개 제공돼서 호텔 내 세탁기, 건조기 이용해서 빨아쓰는 시스템이었어요. 한국사람들은 사실 큰 샤워타올로 2명도 충분히 닦기 때문에 저희는 세탁 1번만 하고 5박 동안 걍 썼어요.(집에서 수건2개 들고 옴.)
세탁세제는 객실에 비치돼 있어서 시간만 잘 맞춰서 쓰면 되고 저흰 옷도 빨아입어야 돼서 세탁기 이용 잘했습니다.
전반적으로 청소상태부터 방크기 다 만족스러웠어요.
정말 강추합니다.
26.09.27Although not very spacious but the room has everything for solo travelers. Great location with shopping mall, restaurant and metro all within walking distance. Staff was very helpful assisting me with check-in, facilities, and luggage storage. Would definitely recommend for short term stay.
26.09.19We booked a three-night stay here, and Mary gave us a very warm welcome upon check-in. The room wasn't large, but it was clean, quiet, and spacious enough for two people. The hotel offers convenient laundry facilities, including a washer and dryer. However, please note that the hotel does not provide items like toothbrushes, and bath towels are not replaced by staff; you are expected to wash and dry them yourself using the provided machines. It is about a seven-minute walk to the nearest MRT station.