26.11.04Staff were extremely helpful my room was spotless and the view was perfect.
26.10.16If I come back London again I will come to stay at this hotel again.
26.10.04We stayed at Marlin Aparthotel Waterloo from April 23 to 28, 2026. Unfortunately, we were disappointed with both the cleanliness and the difficulty of accessing the hotel with luggage.
Housekeeping was provided only on request. We requested cleaning, but it was not done thoroughly, and we found bugs crawling around in the bathroom. The rubbish bin was also too small. With cleaning available only on request, a larger bin would help guests manage their rubbish between cleanings.
Another significant problem was vehicle access. The hotel faces a busy road with double yellow lines, and there was no alternative entrance from the side or rear. A surveillance camera outside and the stated round-the-clock stopping restrictions made us concerned about receiving a fine. Although staff told us we could stop briefly to load or unload luggage, our drivers were unwilling to risk it. We had to park at the rear and pull our luggage all the way around to the front entrance.
Based on our experience, we would not recommend this hotel.
26.09.30Overall, very good.
26.09.26Overall, it was a very good stay. The room was well equipped with a studio-style kitchen, which was really helpful for washing cups and plates and warming up food in the microwave.
A couple of suggestions for improvement would be to have a shattaf/bidet spray in the bathroom. Also, our bedsheets were supposed to be changed on the fourth day, but unfortunately this did not happen.
Apart from these points, we had a comfortable stay and were happy with the hotel overall.