26.01.03Very neat and cosy room. Loved the room and bathroom layout. All good but you need to walk some distance for closest bus stops.
25.10.09I had a comfortable and pleasant stay at ibis London Barking. The room was clean, quiet, and well-equipped for a short trip. I really appreciated that breakfast is served until 11 am, which made for a relaxed morning, and checkout isn’t until 12 pm , a nice bonus compared to many other hotels. The staff were friendly and helpful, and there is parking on site. Overall, a great value stay for leisure trips.
26.08.14Very disappointing experience. We stayed for 3 days, and the room temperature controller was not working at all. Despite reporting the issue, nothing was repaired and we were not offered another room.
The Wi-Fi was also not working, which was especially frustrating because we were told that a previous guest had already complained about the exact same issue. We raised the problem ourselves, but were simply told that it would be repaired “in a few days.”
That is not acceptable when guests are paying to stay at the property. Basic facilities such as temperature control and Wi-Fi should be working, and when they are not, management should take responsibility and provide a reasonable solution.
Overall, the lack of urgency, communication, and customer service made our 3-day stay extremely disappointing. I would not recommend staying here unless these basic issues are properly addressed.
26.08.06Staff opened my door to what time I was checking out so they could clean the room. I told them that I was naked and had just got out of the shower and they continued to talk to me and didn’t acknowledge that they were invading my privacy so I had to slam the door and lock them out
26.05.01I don't recommend