엘레강스 프리미엄 호텔

Dette hotel var super godt liggende. Lige i hjertet af det hele. Personalet var ekstremt gode til at hjælpe og lade vores tasker blive ved viderrejse. Der var ikke specielt lækkert på hotellet eller værelserne, men vi havde ikke forventet det vildeste til prisen. Vi var blevet placeret øverst og længst væk fra de travle gader med en 2 årig, ved ikke om det bare var heldigt, men hvert fald ekstremt dejligt.

The photos online are very deceptive. The manager offered a different room for us but it was not any better. Being nonrefundable, we were stuck and hosed

Les chambres sont vieillottes et exiguës. La Salle de bain n'ont pas été rénovées. Le rapport qualité /prix est mauvais. Salle du petit déjeuner trop petite pour le nombre de chambres.

The front desk team blew us away right from check-in by giving us a complimentary room upgrade to a 3-person room (we originally booked for 2)! The staff across all teams—from reception to the pantry crew during breakfast—delivered warm, attentive, and top-notch service. ​ While Old Quarter boutique hotel spaces are naturally cozy, Elegance Premium maximizes every square inch brilliantly. There’s a charming, cute elevator that brought us right to our 3rd-floor room. The beds were super comfortable, the air conditioning cooled down the room fast, and having a hot water shower with great water pressure was fantastic. (Note: The enlarged beds make walking pathways slightly tight near the footboard, but the extra sleeping comfort easily makes up for it!) ​ The location is 10/10! Steps away from everything in the Old Quarter—perfect for taking scenic photo walks, visiting historic landmarks, trying famous street eats, and grabbing local coffee without taking long rides. ​ The breakfast buffet was delicious with a wide spread of options served by a wonderfully helpful pantry team. ​ Exceptional hospitality, prime location, and fantastic value in the heart of Hanoi. They truly know how to treat their guests. We would definitely stay here again on our next trip to Hanoi!

I had a great stay at Elegance Premium Hotel Hanoi and really enjoyed my overall experience. The staff were welcoming and helpful, and the service was excellent. The hotel’s location was convenient for exploring Hanoi and visiting nearby attractions. The overall hospitality made my stay comfortable and enjoyable. However, I feel the hotel could benefit from some interior improvements and modernization to make the rooms and common areas even more appealing. Apart from that, everything else was great, and I was satisfied with my stay. I would recommend this hotel to anyone visiting Hanoi!