햄프턴 인 & 스위트 댈러스/플라노 센트럴

Amazing! Big rooms, clean spaces.

We stayed here for my son's basketball tournament. It was super noce and the staff was all nice and helpful. We will stay here again

Dead bugs in the floor (4th floor) upon check in. Room smelled mildly of sewage but didn’t think much of it at the time as the whole hotel smelled stale/of cigarettes. Room was hot and bathroom was dirty and poorly maintained. After spending half the day out of the room, we returned to an unbearable smell of sewage in our room, so bad that it was hard to breathe and not helped by the temperature of the room. On our way out to our next agenda item, on a tight schedule, we informed the front desk of the problem and asked that we be refunded for the night as we would only be spending a few hours in the room that night before leaving first thing in the morning and since we were on a schedule would not have time to change rooms anyway. The front desk manager let us know his best recommendation is that he would take care of the night for us… as long as we packed our things and left immediately (even though we were on a schedule and at this point running late and had a small baby). We ended up being late anyway to avoid being kicked out entirely for the sake of the baby and were moved to an equally stale and hot room in which we were denied a fan to help circulate air to keep our infant from overheating in the night. Will absolutely never be staying at any Hampton Inn EVER again.

Everything was good until housekeeping failed to clean my room.

I want to give a shout out to West - She was so wonderful and so helpful.