투이 블루 투이 호아

예약을 잘못했는데 조금 기다렸지밀 친절하게 바꿔주고 해서 찜질방도 이용하고 수영장도 이용하고 일박더 추가합니다

We were unable to get a high-floor room or a room in the middle of the hallway as previously confirmed. Allmost rooms have been booked through the Agoda, the properties always arranged at the end hallways. This is not good situation.

Phòng ốc sạch sẽ, thoải mái. Vị trí trung tâm, chỗ đậu xe thoải mái. Đồ ăn sáng ngon. Nhân viên tận tình, chu đáo. Đây sẽ là lựa chọn lưu trú cho gia đình tôi cho lần tới!

This was the second hotel I chose before returning to Nha Trang. I returned to TUI BLUE Hotel because I was not satisfied with the previous hotel in the city center. The wonderful swimming pool, the small but high-quality gym, and Jjim Jil Bang were perfect for relaxation. I would especially like to thank "THI," a reception staff member fluent in English, for her kindness and consideration in wholeheartedly helping me book a limousine for my return to Nha Trang.

We visited shortly after the hotel got its 5-star rating, and for that rating and the price we paid, we expected much more. - Lift: our #1 complaint. It's extremely slow and small, and we heard constant complaints from other guests about it too. - Breakfast: quite different from what you'd expect. On busy days, they shift breakfast to the event banquet hall, which feels completely different and always understaffed. Staff: hit or miss. Some are friendly, but some clearly don't show the attitude you'd expect from a 5-star hotel, and they lack efficiency, e.g. check-in and check-out both took very long. This seems like an overall training gap, both in efficiency and service level. On the plus side, the rooms are very spacious, and daily jjimjilbang access is included in the price.