더 아워 글래스 호텔

Excelente

I was traveling with my great aunt to London for a vacation and got to this hotel that we were expecting to be fairly nice, but it turned out to be nothing of the sort! On the website it looked like a boutique hotel where we might expect something with some level of charm but what we got was a hotel in a very rough area with kind but unprofessional staff and a fair enough but not good level of cleanliness. The rooms look nothing like the photos, the bathrooms are miniature with showers that spray onto the bathroom floor as you wait for the water to heat up. I would NOT recommend this hotel to anyone and the lack of air conditioning this week when the weather has been in the nineties has just added to the problems making it nearly too hot to sleep.

Really lovely little place with helpful staff and clean, cosy rooms and well maintained facilities.

Room was really small with a double bed .no single bed for my 14 year old grandson .got charged £20 more because I needed a ground floor room because of disability We stayed 2 nights with no Heating or hot water a d had to share a bed. Not a place I would advise anyone to stay

Their receptionist was so kind and friendly