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시모타카이/시가 스위스인, 야마노우치 (나가노 현), 일본
숙박날짜 선택
성인 2명, 아동 0명 / 객실 1개
시모타카이/시가 스위스인
Shimotakai/Shiga swiss-inn
3성급
7149 Hirao, Yamanouchi-machi, Shimotakai-gun, Nagano Prefecture, 3810401
지도
이용후기
2.8(7개)
4.8
26.02.01We arrive as a group of three kiwis and thoroughly enjoyed our stay at Shiga Swiss. Meals were buffet style and high quality. Beers and rtds available 24/7. Had a blast in the communal areas mingling with other guests and watching Sumo Wrestling on the tele. The real standout here was the traditional Japanese ski lodge vibes as well as extremely dedicated and hard working staff - very impressed and good English spkoen as well. Thank you Shiga Swiss we will be back
1.0
25.03.26the place is messy and doesn't have facilities as advertised. The staffs were rude when i decided to change hotel
1.2
25.02.12Out in middle no where no restaurants or anything stuck unless u have car no internet in room only in reception area and is not working there properly and staff tells me its my device but after one hour waiting to connect she fixed there internet. And cant get lift to bus between 11 am and 3pm ridiculous
2.6
24.12.29Hotel is too old and location is bad. Everything in this hotel are worn out and outdated. Room without shower and no electric toilet seat like most other hotel. Onsen is very worn down and some shower taps are broken. Foods is very basic and run out very quickly when there are more guests. Feels like the hotel is shorthanded and understaffed. Location is horrible as my 2WD car cannot be driven to the hotel parking and has to park up the slope. I was unaware of the drive warning when I first come to the hotel as Agoda sniffed off the picture that says no 2WD allowed. Ended up with paying the hotel staff 10k JPY to toll my car up the slope. The hotel is situated in the middle of the ski slope next to ski lift 17. We have to make sure to get back to the lift by 16:30 before it stops. Otherwise we may be stuck in the ski field.
4.2
24.08.05We visited Japan so our kids could ski for the first time and see snow! Shiga Swiss Inn was perfect. It was amazing to ski out of the inn, straight onto the slope. Our room was simple and older but very clean and convenient. The meals were very prompt and very good. We were not used to the format of the ski slope culture and got stuck for lunch on the first day when the kids were learning to ski. We were not yet on the slope and there is no lunch or anything to eat at the hotel. Staff was helpful in solving our many problems caused by our own poor planning (e.g. we expected there would be an atm and there was not). As non-Japanese we found communication with the hotel challenging. But overall it worked out. We would stay there again if the opportunity arose. :-)
객실
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Q&A
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2.8/ 5
호텔 투숙객이 남긴
7개의 이용후기가 있어요.
7개의 이용후기가 있어요.
3.6
26.02.27The hotel seems a little overpriced for the benefits it offers. The dinner and breakfast weren't good compared with other hotels in the area. Since it is a skiing area, I understand the higher price, however the standards do not meet the price.
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2.4
26.02.13While the location is good I would not recommend anyone to stay here. To start with the basic stuff the place is kind of run down and bathrooms are out of date. Another thing I did not like was that there was no free water had to buy several from the vending machine everyday. However all this included it would have been a okay stay my true problems are with the staff. When paying I was told about the hot spring tax, I noted that it was only open Friday-Sunday and I was not staying then. I then merely asked if I could use it because I was paying for it which threw the manager into a childish fit of rage where he was cussing me out and kicking tables and chairs. His own staff had to hold him back. Quite embarrassing for him and for the company he represents. Also quite comical because it was 150 yen basically pennies and I prefaced my question by saying I had no problem paying it. I also attempted to pay it several times after just to appease and help the dude to relax. He continued his harsh attitude towards me for the remainder of my stay and even refused to take me to the bus station which forced me to walk through the frozen tundra with all my luggage. Very unprofessional and some of the worst customer service I have ever seen. I also found it very odd as I love Japanese culture and feel a lot of it is based on respect. Anyways do not recommend.
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4.8
26.02.01We arrive as a group of three kiwis and thoroughly enjoyed our stay at Shiga Swiss. Meals were buffet style and high quality. Beers and rtds available 24/7. Had a blast in the communal areas mingling with other guests and watching Sumo Wrestling on the tele. The real standout here was the traditional Japanese ski lodge vibes as well as extremely dedicated and hard working staff - very impressed and good English spkoen as well. Thank you Shiga Swiss we will be back
번역하기
1.0
25.03.26the place is messy and doesn't have facilities as advertised. The staffs were rude when i decided to change hotel
번역하기
1.2
25.02.12Out in middle no where no restaurants or anything stuck unless u have car no internet in room only in reception area and is not working there properly and staff tells me its my device but after one hour waiting to connect she fixed there internet. And cant get lift to bus between 11 am and 3pm ridiculous
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