26.11.01I had a wonderful stay at The Ritz-Carlton Jakarta, Pacific Place, and I would like to sincerely thank the entire team for making my experience so memorable.
From the moment I arrived, I experienced genuine hospitality, professionalism and warmth. The staff consistently went above and beyond to make sure I was comfortable and well looked after throughout my stay.
I would particularly like to recognise Azzahra, Dian, Anna, Debrial , Sharleen and honestly the entire team for their outstanding service. Each of them made a positive impression through their kindness, attentiveness and genuine willingness to help. Their efforts did not go unnoticed, and they truly represent the level of hospitality that makes the Ritz-Carlton experience special.
What stood out most was not just the beautiful hotel or its facilities, but the people behind the experience. It’s the little details, the personal attention and the way guests are made to feel genuinely welcome that make all the difference.
I would happily return and highly recommend this property to anyone visiting Jakarta.
26.10.19Perfect ambiance, intimate and privy. Just the way my party and I want it.
26.10.02This was our family's first time staying here and we were thoroughly impressed with the service standard and quality. The staff were very attentive and helpful with our late request in giving our parents a surprise birthday arrangement. We felt very at home throughout our 4D3N stay. Would like to extend our appreciation to all the staff, especially Dianida and Ibnu Sunandar for taking good care, and accommodating to our needs whenever we visited the club lounge. Would definitely love to stay here again!
26.08.25시설은 말할 것도 없고요.
세상 다른 친절함을 느끼고 왔습니다.
그리고 방 너무 좋구요. 깨끗하고
라운지 완벽했구요.
무엇보다 지배인님 이정도로 사람이
유쾌하고 완벽할수가..
또다시 갈겁니다. 리츠칼튼 자카르타 퍼시픽플레이스!!
26.08.24The staff made our stay even more more enjoyable. Azzahra and Ega were wonderful and take great care of us.