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Location was everything!! So much within walking distance, , food, lake, convenience store!!

Property was clean, not much staff available, but maid was helpful in getting us extra set of towels, had to call though as front office not staffed.

The room was great but was missing a bathmat and washcloths. I about wiped out stepping out of the shower onto the bathroom floor. Also - there was absolutely No WiFi! I was expecting this as Grand Lake is a smaller mountain location, so we just dealt with it.

The location of the lodge was great. Everything within a short walk (grocery store, many restaurants, and the lake). The place was clean and even though there wasn't anyone at the front desk, after a quick phone call, someone was able to help us getting into our room. The room was nice, however, there was only one queen bed in the front room and the back room had a full sized bed (not 2 queen beds as stated on the website). Overall a good experience.

For a two-star lodge in a mountain town, it was ok. If you have high expectations, this isn’t the place to stay. It was fine for one night to lay our heads down after hiking, but I wouldn’t stay longer. You can hear everyone around you moving around, talking, using the bathroom, etc. It’s not a peaceful resting place until around 3am when everyone else has settled down. The towels and sheets were stained, but the bed was comfortable and the bathroom was pretty clean. The ceiling fan was covered in an inch of dust. The window opens, but there is no screen cover. The worst part is that staff is unreachable - no one is ever in the lobby and no one answers the phone or online messages. The key pad to our unit didn’t work and we couldn’t reach anyone. The only reason we ended up being ok is because a cleaning staff member obtained a physical key for us, that we had to leave on the desk of the staff room because again, no one was around. I never got a response regarding my service dog, despite leaving messages online and on voicemail. That part was nerve-wracking because they charge a $250 fee if you bring an animal (unless it’s a service animal, of course). So, while I know that I did my due diligence letting them know, it would have been nice to know they received my messages regarding my service animal.