마제스틱 미라지 코스타 무헤레스, 올 스위트 리조트 - 올 인클루시브

⭐️ Great Stay at Majestic Mirage Costa Mujeres! We had a wonderful stay at Majestic Mirage Costa Mujeres. The resort was beautiful, clean, and well maintained. Our room was spacious and comfortable, and having our own private plunge pool was definitely one of our favorite features. The staff was amazing! Everyone was so friendly, attentive, and helpful throughout our stay. They truly made us feel welcomed and went above and beyond to make our experience enjoyable. The food was good, with plenty of options and restaurants to choose from. The pools and resort grounds were also beautiful and relaxing. The beach was nice. There was some seaweed, but definitely less than we’ve experienced in other locations, and the staff worked very hard to keep it clean. We really appreciated the effort they put into maintaining the beach. Overall, we had a great experience and would definitely recommend Majestic Mirage Costa Mujeres and come back again!

Beautiful property, but the customer service needs significant improvement I really wanted to love this hotel because the property itself is beautiful. The architecture, pools, beach, views, and overall atmosphere are impressive, and at first glance, it feels like the kind of luxury resort where you expect to have an exceptional vacation. Unfortunately, our experience was very disappointing when it came to customer service and attention to guests. The biggest issue throughout our stay was the lack of personalized attention and communication. For a hotel of this category, I expected the staff to be attentive, welcoming, and genuinely interested in making guests feel special. Instead, we often felt completely ignored. Another major issue was the service at the bars. Several times, we would approach a bar to order a drink, and the bartenders would barely acknowledge us. Sometimes they wouldn't even make eye contact or say something as simple as, "I'll be right with you." We would stand there waiting while the staff continued doing other things, and it genuinely felt like we were invisible. I understand that a resort can get busy. I don't expect immediate service every single time, especially during peak hours. The food was another area where we felt the resort could improve considerably. I wouldn't say the food was terrible, but it was very average and lacked variety and excitement. The breakfast was especially repetitive. We essentially had the same breakfast options every day,

Resort was very family friendly. There were many options to eat and the ones we were able to try were good. The buffet was our go to for

Excellent atención, Limpieza

We had an amazing stay at Majestic Mirage Costa Mujeres! The resort is beautiful, the rooms are spacious and luxurious, and the beach has soft white sand and stunning turquoise water.There was a bit of seaweed during our stay, but it didn't take away from the beauty of the beach A special thank you to our butlers, Luis and Lalo, for their exceptional service and for making our family vacation even more memorable. Every staff member we met was friendly, welcoming, and attentive. We had a wonderful experience and would definitely stay here again. Highly recommended!