26.11.04I'll admit, I was initially skeptical about staying somewhere different because I usually stick to a particular hotel whenever I visit Osaka. But traveling with six family members this time, we needed something more practical, and MIMARU Osaka Namba Station Annex turned out to be a wonderful surprise!
What makes this even more impressive is that the property had JUST opened on October 1, 2026, less than a month before our stay! For a brand-new hotel, everything felt well-organized, and the staff was absolutely wonderful.
The team was extremely friendly, welcoming, and helpful. Many staff members are international and multilingual, speaking English, Japanese, and other languages. One experience that really stood out was their willingness to help arrange a golf tee time for my mom and husband. Even though they weren't particularly familiar with golf, they went out of their way to assist us. That kind of genuine hospitality deserves recognition!
We stayed in the two-bedroom family apartment, which worked well for our group of six. Now, we each had TWO pieces of luggage, so I'll admit things got a little tight! 😂 But considering we had 12 suitcases between us, we managed just fine.
The amenities were honestly some of my favorite parts of the stay. Having two separate toilets away from the main shower area was incredibly convenient for six people. And the in-unit washer/dryer? GAME CHANGER! I never knew how much I'd appreciate doing laundry while on vacation. Add in a microwave, refrigerator/freezer, and induction stove, and we had so many of the conveniences of home.
Another thing I absolutely loved was all the fun little extras MIMARU offered! They have a juice station, games you can borrow (including Jenga!), helpful guidebooks, and coupons for exploring the area. But what made it even more fun were the interactive activities they had for guests. You could complete an itinerary questionnaire to receive a little prize, or share a food post on Instagram, tag the hotel, and include the appropriate hashtags to earn an adorable Osaka keychain! Naturally, my sister and I were all over this. 😂 We ended up collecting all THREE keychains! It's such a cute and thoughtful way to encourage guests to explore Osaka and create memories along the way. These little touches might seem simple, but they really added personality to our stay and made the experience feel extra special. Especially for a brand-new hotel, I loved seeing how much thought they put into making the experience enjoyable beyond just the accommodations.
Housekeeping was also thoughtfully organized, with a detailed cleaning schedule. If you prefer to skip service for a particular day, simply hang your Do Not Disturb sign. Easy!
One more thing that truly deserves recognition is how incredibly accommodating the staff was on our departure day! Although Namba Station was within walking distance, we had quite a few suitcases between us, and of course, it was raining! The staff kindly arranged two separate taxis to get our family and luggage to the station, making our departure so much easier. They even went a step further and helped arrange another taxi for my sister and brother-in-law, who were staying at a completely different hotel and had come to pick up my mom so they could travel home together. What impressed me most was that the staff didn't hesitate to help, even when the arrangements involved family members who weren't staying at their property. It's those thoughtful gestures and genuine willingness to go above and beyond that make a stay memorable. Especially for a hotel that had only been open for a month, their hospitality was exceptional!
Location-wise, we couldn't have asked for much better. Namba Station, shopping, nearby parks, and Dotonbori were all conveniently accessible on foot, making it easy to explore Osaka.
Overall, I'm genuinely impressed, especially considering how recently this hotel opened. The apartment may feel a little snug if you're traveli
26.10.17We stayed less than a week after the hotel had opened. This is the 6th Mimaru we have stayed in in our trips to Japan (June and July 2025 and October 2026). The high standard of cleanliness and quality facilities that we have come to expect from Mimaru are true here too. The complimentary softdrinks/water in reception and the kids play area in reception too, were an unexpected surprise and one we were really happy with!
It’s very well located to Namba station and is light, airy, and with the separated dining and bedroom areas, it meant we could have time to ourselves as parents to talk at night while the kids slept. Also the bonus of the washer/dryer in the bedroom, was really handy.
(Also ring your doorbell.. Ours sounded like a convenience store chime.. A brilliant novelty!)